Frequently Asked Questions (FAQ's)

Q: How can parents get Longhorn football tickets?
A: This is one of the most frequently asked questions during the fall semester. Unfortunately for parents, unless you are already a season ticket-holder, it is extremely difficult to obtain tickets to any UT football game. However, if your student purchased a Longhorn Sports Package (LASP) during registration, they are eligible to draw a guest ticket, at face value, when they "draw" their ticket. This option is not available if your student purchased season tickets.

Q: Where should we stay when we visit Austin?
A: Although we cannot endorse any businesses in the Austin area, there are many great hotels and bed and breakfasts in Austin. We encourage you to visit Around Austin - Accommodations and Housing and view this flyer of hotels close to campus Hotel Directory (PDF).

The AT&T Executive Education and Conference Center opened this fall to provide a place to stay near campus, a parking garage and a place to eat or get a good cup of coffee. We are happy to announce an ongoing room rate special for all parents of current university students of $159 per night plus applicable taxes. Reservations for this special rate (code UTPS) must be made through the phone reservations line at 877-744-8822, or 512-404-3600. Rate is subject to applicable taxes and blackout dates. For more information and photos of the center's accommodations and dining facilities, please visit http://www.stayatutcampus.com/.

Q: How can my student receive health insurance?
A: All students are urged to have health insurance coverage. Students do not automatically receive any health insurance benefits by merit of being a UT student. And while University Health Services’ (UHS) charges are low, an accident or illness requiring hospitalization or medical specialty care not provided at UHS will likely be extremely expensive.

For those who do not have health insurance, the Student Health Insurance Plan is an optional plan approved by The University of Texas System. For a description of the plan and to purchase Student Health Insurance online, go to www.uhcsr.com or call (888) 344-6105.

Students may also speak with a Student Health Insurance representative in University Health Services by calling (512) 471- 1040 or by coming to the UHS Cashier/Insurance office in room 2.106B of the Student Services Building.